Act! vs. PipelineDeals CRM: Which is Best? - Wheelhouse

Act! vs. PipelineDeals CRM: Which is Best?

Act! vs. PipelineDeals CRM Best Overall: Act!

In our comparison of Act! vs. PipelineDeals CRM, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
PipelineDeals CRM Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
PipelineDeals CRM Pricing
Start
$25
per user / per month
Develop
$33
per user / per month
Grow
$49
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Dashboard
  • Update/Patch Automation
  • Drip Campaigns
  • AI Writer
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Data Import
  • Notes
  • Single Sign-On (SSO)
  • Artificial Intelligence (AI)
PipelineDeals CRM Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Dashboard
  • Update/Patch Automation
  • Drip Campaigns
  • AI Writer
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Data Import
  • Notes
  • Single Sign-On (SSO)
  • Artificial Intelligence (AI)

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
PipelineDeals CRM Pros & Cons
Pros
  • I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.
Cons
  • The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

PipelineDeals CRM Reviews
Top Favorable Review
B
Betty
Reviewed on Jul 2, 2021

The product has helped me stay on top of my potential clients in an effective way, allowing me to establish myself as the best in my business. It has provided me with the necessary tools to better manage my sales pipeline and optimize my sales process."

I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.

However, I have some reservations about recent changes made to the system.

Top Critical Review
R
Ralph
Reviewed on Jul 2, 2021

Highly recommend as a CRM for managing leads to closed sales.

User-friendly interface and smooth lead and deal management.

The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.

Alternatives

Act! Alternatives
8.6
PipelineDeals CRM Alternatives
8.6
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Act! vs. PipelineDeals CRM: Detailed Comparison

Act! vs. PipelineDeals CRM Top Ratings & Reviews: PipelineDeals CRM

In our rating and review comparison of Act! vs. PipelineDeals CRM, PipelineDeals CRM has 46 user reviews and Act! has 141. The average star rating for PipelineDeals CRM is 4.43 while Act! has an average rating of 4.03. PipelineDeals CRM has more positive reviews than Act!. Comparing Act! vs. PipelineDeals CRM reviews, PipelineDeals CRM has stronger overall reviews.

Act! vs. PipelineDeals CRM Best Features & Functionality: Act!

Act! vs. PipelineDeals CRM both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. PipelineDeals CRM, Act! offers more of the most popular features and tools than PipelineDeals CRM.

Act! vs. PipelineDeals CRM Best Pricing: PipelineDeals CRM

In our pricing comparison of Act! vs. PipelineDeals CRM, PipelineDeals CRM's pricing starts at $25/month and is more affordable compared to Act!'s starting cost of $30/month.

Act! vs. PipelineDeals CRM Best Usability: PipelineDeals CRM

Our comparison of Act! vs. PipelineDeals CRM shows that PipelineDeals CRM scores higher in usability for meets requirements, setup & support, quality of support. Act! scores higher in ease of use, learning curve, ease of admin, but PipelineDeals CRM has the best scores overall for system usability.

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