In our comparison of Act! vs. MatrixCare, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
N/A
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
N/A
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
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In our rating and review comparison of Act! vs. MatrixCare, Act! has 141 user reviews and MatrixCare has 0. The average star rating for Act! is 4.03 while MatrixCare has an average rating of 0.0. Act! has more positive reviews than MatrixCare. Comparing Act! vs. MatrixCare reviews, Act! has stronger overall reviews.
Act! vs. MatrixCare both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. MatrixCare, Act! offers more of the most popular features and tools than MatrixCare.
In our pricing comparison of Act! vs. MatrixCare, MatrixCare's pricing starts at N/A/month and is more affordable compared to MatrixCare's starting cost of N/A/month.
Our comparison of Act! vs. MatrixCare shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. MatrixCare scores higher in , but Act! has the best scores overall for system usability.
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