In our comparison of Act! vs. Intercom, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
N/A
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
N/A
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
Add suggested to comparison
In our rating and review comparison of Act! vs. Intercom, Act! has 141 user reviews and Intercom has 0. The average star rating for Act! is 4.03 while Intercom has an average rating of 0.0. Act! has more positive reviews than Intercom. Comparing Act! vs. Intercom reviews, Act! has stronger overall reviews.
Act! vs. Intercom both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Collaboration Tools, Call Management & Administration, Inventory Management, Customizable Items, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Intercom, Act! offers more of the most popular features and tools than Intercom.
In our pricing comparison of Act! vs. Intercom, Intercom's pricing starts at $29/month and is more affordable compared to Act!'s starting cost of $30/month.
Our comparison of Act! vs. Intercom shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Intercom scores higher in , but Act! has the best scores overall for system usability.
Get your personalized recommendations now.
