Act! vs. Firmao: Which is Best? - Wheelhouse

Act! vs. Firmao: Which is Best?

Act! vs. Firmao Best Overall: Act!

In our comparison of Act! vs. Firmao, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Firmao Quick Info
WH Score:
6.9
Pricing Score:
6.4
Feature Score:
7.5
Usability Score:
6.3
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Firmao Pricing
Standard
$19
per user / per month
Professional
$29
per user / per month
Enterprise
$49
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Call Lists
  • Product Catalog
  • Dashboard
  • Update/Patch Automation
  • Chat/IM
  • SMS
  • Email
  • Invoicing & Billing
  • Estimates & Quotations
  • PDF
  • Filtering
  • Zapier
Firmao Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Call Lists
  • Product Catalog
  • Dashboard
  • Update/Patch Automation
  • Chat/IM
  • SMS
  • Email
  • Invoicing & Billing
  • Estimates & Quotations
  • PDF
  • Filtering
  • Zapier

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Firmao Pros & Cons
Pros
    Cons

      Reviews

      Act! Reviews
      Top Favorable Review
      N
      Nancy
      Reviewed on Jul 2, 2021

      I am a big fan of all the functions that this program has. It has been helpful to my company and me.

      The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

      Top Critical Review
      N
      Norman
      Reviewed on Jul 2, 2021

      Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

      I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

      The reporting sucks. As for the whole program, it used to work great but not anymore.

      Firmao Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Act! Alternatives
      8.6
      Firmao Alternatives
      8.6
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      Act! vs. Firmao: Detailed Comparison

      Act! vs. Firmao Top Ratings & Reviews: Act!

      In our rating and review comparison of Act! vs. Firmao, Act! has 141 user reviews and Firmao has 0. The average star rating for Act! is 4.03 while Firmao has an average rating of 0.0. Act! has more positive reviews than Firmao. Comparing Act! vs. Firmao reviews, Act! has stronger overall reviews.

      Act! vs. Firmao Best Features & Functionality: Act!

      Act! vs. Firmao both offer a strong set of features and functionality including Customer Management, Contact Management, Call Management & Administration, Inventory Management, Reporting & Analytics, Workflow Automation, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Firmao, Act! offers more of the most popular features and tools than Firmao.

      Act! vs. Firmao Best Pricing: Firmao

      In our pricing comparison of Act! vs. Firmao, Firmao's pricing starts at $19/month and is more affordable compared to Act!'s starting cost of $30/month.

      Act! vs. Firmao Best Usability: Act!

      Our comparison of Act! vs. Firmao shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Firmao scores higher in , but Act! has the best scores overall for system usability.

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