Act! vs. Continuum CRM: Which is Best? - Wheelhouse

Act! vs. Continuum CRM: Which is Best?

Act! vs. Continuum CRM Best Overall: Act!

In our comparison of Act! vs. Continuum CRM, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Continuum CRM Quick Info
WH Score:
6.6
Pricing Score:
6.1
Feature Score:
6.9
Usability Score:
6.1
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Continuum CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Sales/Marketing Calendar
  • Dashboard
  • Update/Patch Automation
  • Voice
  • SMS
  • Email
  • Invoicing & Billing
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Data Export
Continuum CRM Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Sales/Marketing Calendar
  • Dashboard
  • Update/Patch Automation
  • Voice
  • SMS
  • Email
  • Invoicing & Billing
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Data Export

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Continuum CRM Pros & Cons
Pros
    Cons

      Reviews

      Act! Reviews
      Top Favorable Review
      N
      Nancy
      Reviewed on Jul 2, 2021

      I am a big fan of all the functions that this program has. It has been helpful to my company and me.

      The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

      Top Critical Review
      N
      Norman
      Reviewed on Jul 2, 2021

      Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

      I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

      The reporting sucks. As for the whole program, it used to work great but not anymore.

      Continuum CRM Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Act! Alternatives
      8.6
      Continuum CRM Alternatives
      8.6
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      Act! vs. Continuum CRM: Detailed Comparison

      Act! vs. Continuum CRM Top Ratings & Reviews: Act!

      In our rating and review comparison of Act! vs. Continuum CRM, Act! has 141 user reviews and Continuum CRM has 0. The average star rating for Act! is 4.03 while Continuum CRM has an average rating of 0.0. Act! has more positive reviews than Continuum CRM. Comparing Act! vs. Continuum CRM reviews, Act! has stronger overall reviews.

      Act! vs. Continuum CRM Best Features & Functionality: Act!

      Act! vs. Continuum CRM both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Continuum CRM, Act! offers more of the most popular features and tools than Continuum CRM.

      Act! vs. Continuum CRM Best Pricing: Continuum CRM

      In our pricing comparison of Act! vs. Continuum CRM, Continuum CRM's pricing starts at N/A/month and is more affordable compared to Continuum CRM's starting cost of N/A/month.

      Act! vs. Continuum CRM Best Usability: Act!

      Our comparison of Act! vs. Continuum CRM shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Continuum CRM scores higher in , but Act! has the best scores overall for system usability.

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