Act! vs. Cirrus Insight: Which is Best? - Wheelhouse

Act! vs. Cirrus Insight: Which is Best?

Act! vs. Cirrus Insight Best Overall: Act!

In our comparison of Act! vs. Cirrus Insight, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Cirrus Insight Quick Info
WH Score:
7.8
Pricing Score:
7.1
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Cirrus Insight Pricing
Salesforce Sync
$14
per user / per month
Pro
$21
per user / per month
Expert
$49
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Notes
Cirrus Insight Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Notes

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Cirrus Insight Pros & Cons
Pros
    Cons

      Reviews

      Act! Reviews
      Top Favorable Review
      N
      Nancy
      Reviewed on Jul 2, 2021

      I am a big fan of all the functions that this program has. It has been helpful to my company and me.

      The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

      Top Critical Review
      N
      Norman
      Reviewed on Jul 2, 2021

      Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

      I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

      The reporting sucks. As for the whole program, it used to work great but not anymore.

      Cirrus Insight Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Act! Alternatives
      8.6
      Cirrus Insight Alternatives
      8.6
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      Act! vs. Cirrus Insight: Detailed Comparison

      Act! vs. Cirrus Insight Top Ratings & Reviews: Act!

      In our rating and review comparison of Act! vs. Cirrus Insight, Act! has 141 user reviews and Cirrus Insight has 0. The average star rating for Act! is 4.03 while Cirrus Insight has an average rating of 0.0. Act! has more positive reviews than Cirrus Insight. Comparing Act! vs. Cirrus Insight reviews, Act! has stronger overall reviews.

      Act! vs. Cirrus Insight Best Features & Functionality: Act!

      Act! vs. Cirrus Insight both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Cirrus Insight, Act! offers more of the most popular features and tools than Cirrus Insight.

      Act! vs. Cirrus Insight Best Pricing: Cirrus Insight

      In our pricing comparison of Act! vs. Cirrus Insight, Cirrus Insight's pricing starts at $14/month and is more affordable compared to Act!'s starting cost of $30/month.

      Act! vs. Cirrus Insight Best Usability: Act!

      Our comparison of Act! vs. Cirrus Insight shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Cirrus Insight scores higher in , but Act! has the best scores overall for system usability.

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