The regular PoS terminal has evolved to be one of the most sophisticated aspects of customer service, delivering value that goes beyond merely facilitating transactions. What gives? Here are some of the trendiest features of today's PoS systems.
How do service needs differ between B2B and B2C companies, during the holiday season? We discuss some key giveaways, and how you can optimize your service standards no matter what you specialize in.
The fact that robots are capable of attending to customer quandaries is an understatement. Here's how AI and its subset technologies are making it all happen.