Smartsheet vs. Wrike: Which is Best? - Wheelhouse

Smartsheet vs. Wrike: Which is Best?

Smartsheet vs. Wrike Best Overall: Smartsheet

In our comparison of Smartsheet vs. Wrike, Smartsheet is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Smartsheet Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Wrike Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Smartsheet Pricing
Free
Free
per user / per month
Pro
$7
per user / per month
Business
$25
per user / per month
Enterprise
Contact Us
Wrike Pricing
Free
Free
per user / per month
Team
$9.8
per user / per month
Business
$24.8
per user / per month
Enterprise
Contact Us
Pinnacle
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Features

Smartsheet Features
  • Review/Approval Management
  • Request Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Resource Planning
  • Capacity Planning
  • Resource Loading
  • Resource Assignment
  • Report Builder
  • Task Automation
  • Activity Logs
  • Dashboard
  • Estimates vs. Actuals
  • Task Tracking
Wrike Features
  • Review/Approval Management
  • Request Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Resource Planning
  • Capacity Planning
  • Resource Loading
  • Resource Assignment
  • Report Builder
  • Task Automation
  • Activity Logs
  • Dashboard
  • Estimates vs. Actuals
  • Task Tracking

Pros & Cons

Smartsheet Pros & Cons
Pros
  • Smartsheet is based in the cloud, which makes it very easy to access
  • It is also packed with a lot of features and offers a quick implementation process
  • My favourite though is its ability to simplify complicated tasks
  • These things make the program a worthy investment.
Cons
  • Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday
  • Autosave should also be improved
  • Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.
Wrike Pros & Cons
Pros
  • The ability to create folders that are customized to enable project executives get a summary of the progress of a project in a few minutes and to enable customers and projects remain organized from the very beginning, ability to create channels and timelines of projects, great at task and project management and assessment, the ability to gauge factual and timelines that were more realistic and the team wasn’t overwhelmed nor did it give deadlines that were unmanageable/unrealistic thanks to the simple collaboration with my organization.
Cons
  • The program opens as quickly as a sloth running a marathon
  • But once it's fully open, the software will operate fast and smooth.

Reviews

Smartsheet Reviews
Top Favorable Review
B
Barb
Reviewed on Jul 2, 2021

Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!

Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.

My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!

I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.

Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Wrike Reviews
Top Favorable Review
R
Robert
Reviewed on Jul 2, 2021

Organizations looking for a PM tool that is pure should go for Wrike.

The ability to create folders that are customized to enable project executives get a summary of the progress of a project in a few minutes and to enable customers and projects remain organized from the very beginning, ability to create channels and timelines of projects, great at task and project management and assessment, the ability to gauge factual and timelines that were more realistic and the team wasn’t overwhelmed nor did it give deadlines that were unmanageable/unrealistic thanks to the simple collaboration with my organization.

Training is required due to the numerous features offered by this software.

Top Critical Review
M
Michele
Reviewed on Jul 2, 2021

Wrike is the perfect tool for task management. I love that its notifications engine is proactive enough to send you a message whenever someone updates the tasks or a deadline is coming closer.

The program opens as quickly as a sloth running a marathon. But once it's fully open, the software will operate fast and smooth.

Alternatives

Smartsheet Alternatives
Wrike Alternatives
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Smartsheet vs. Wrike: Detailed Comparison

Smartsheet vs. Wrike Top Ratings & Reviews: Smartsheet

In our rating and review comparison of Smartsheet vs. Wrike, Smartsheet has 102 user reviews and Wrike has 56. The average star rating for Smartsheet is 4.56 while Wrike has an average rating of 4.42. Smartsheet has more positive reviews than Wrike. Comparing Smartsheet vs. Wrike reviews, Smartsheet has stronger overall reviews.

Smartsheet vs. Wrike Best Features & Functionality: Smartsheet

Smartsheet vs. Wrike both offer a strong set of features and functionality including Project Management Features, Task Management, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Reminders/Alerts, Signature Management, Layout Types, Chart Types, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Data Management, Data Migration, After-Sales Service, Limits, Business Units/Areas Covered. In our feature comparison of Smartsheet vs. Wrike, Smartsheet offers more of the most popular features and tools than Wrike.

Smartsheet vs. Wrike Best Pricing: Wrike

In our pricing comparison of Smartsheet vs. Wrike, Wrike's pricing starts at Free/month and is more affordable compared to Wrike's starting cost of Free/month.

Smartsheet vs. Wrike Best Usability: Smartsheet

Our comparison of Smartsheet vs. Wrike shows that Smartsheet scores higher in usability for setup & support. Wrike scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but Smartsheet has the best scores overall for system usability.

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