Sapaad vs. TouchSuite: Which is Best? - Wheelhouse

Sapaad vs. TouchSuite: Which is Best?

Sapaad vs. TouchSuite Best Overall: Sapaad

In our comparison of Sapaad vs. TouchSuite, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Sapaad Quick Info
WH Score:
8.6
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:
TouchSuite Quick Info
WH Score:
6.1
Pricing Score:
6.2
Feature Score:
5.9
Usability Score:
5.7
Company Size:All Sizes
Platforms:

Pricing

Sapaad Pricing
Sapaad Cloud POS & Restaurant Management System
$49.99
per month
TouchSuite Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Sapaad Features
  • Menu Management
  • Tip Management
  • Invoicing & Billing
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Customer Profiling
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Payment Processing
  • Payment Gateways
  • Billing Model Management
  • SMS
  • Social Media
  • Cash
TouchSuite Features
  • Menu Management
  • Tip Management
  • Invoicing & Billing
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Customer Profiling
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Payment Processing
  • Payment Gateways
  • Billing Model Management
  • SMS
  • Social Media
  • Cash

Pros & Cons

Sapaad Pros & Cons
Pros
  • Nothing major other than the inventory program.
Cons
  • No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time.
TouchSuite Pros & Cons
Pros
    Cons

      Reviews

      Sapaad Reviews
      Top Favorable Review
      K
      Kristie
      Reviewed on Jul 2, 2021

      A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.

      Nothing major other than the inventory program

      Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.

      Top Critical Review
      M
      Matthew
      Reviewed on Jul 2, 2021

      The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.

      Third party integrations and online ordering system

      No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time

      TouchSuite Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Sapaad Alternatives
      TouchSuite Alternatives
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      Sapaad vs. TouchSuite: Detailed Comparison

      Sapaad vs. TouchSuite Top Ratings & Reviews: Sapaad

      In our rating and review comparison of Sapaad vs. TouchSuite, Sapaad has 7 user reviews and TouchSuite has 0. The average star rating for Sapaad is 4.14 while TouchSuite has an average rating of 0.0. Sapaad has more positive reviews than TouchSuite. Comparing Sapaad vs. TouchSuite reviews, Sapaad has stronger overall reviews.

      Sapaad vs. TouchSuite Best Features & Functionality: Sapaad

      Sapaad vs. TouchSuite both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Management, Supported Channels, Payment Options, Payment Partners, Device Management, Supported Devices/Hardware, Customizable Items, Collaboration Tools, Call Management & Administration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of Sapaad vs. TouchSuite, Sapaad offers more of the most popular features and tools than TouchSuite.

      Sapaad vs. TouchSuite Best Pricing: TouchSuite

      In our pricing comparison of Sapaad vs. TouchSuite, TouchSuite's pricing starts at N/A/month and is more affordable compared to TouchSuite's starting cost of N/A/month.

      Sapaad vs. TouchSuite Best Usability: Sapaad

      Our comparison of Sapaad vs. TouchSuite shows that Sapaad scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. TouchSuite scores higher in , but Sapaad has the best scores overall for system usability.

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