In our comparison of Sapaad vs. iConnect, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.
Nothing major other than the inventory program
Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.
This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.
The reports provided are many, looking for items when calling a client is simple.
Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
Third party integrations and online ordering system
No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time
We want to move to another software, but since they have every past data of ours, moving is quite hard for us.
Multistore options are obtainable, the reports are great.
Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.
A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.
Nothing major other than the inventory program
Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
Third party integrations and online ordering system
No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time
This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.
The reports provided are many, looking for items when calling a client is simple.
Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.
We want to move to another software, but since they have every past data of ours, moving is quite hard for us.
Multistore options are obtainable, the reports are great.
Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.
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In our rating and review comparison of Sapaad vs. iConnect, Sapaad has 7 user reviews and iConnect has 4. The average star rating for Sapaad is 4.14 while iConnect has an average rating of 3.25. Sapaad has more positive reviews than iConnect. Comparing Sapaad vs. iConnect reviews, Sapaad has stronger overall reviews.
Sapaad vs. iConnect both offer a strong set of features and functionality including Inventory Management, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Sapaad vs. iConnect, iConnect offers more of the most popular features and tools than Sapaad.
In our pricing comparison of Sapaad vs. iConnect, iConnect's pricing starts at Free/month and is more affordable compared to iConnect's starting cost of Free/month.
Our comparison of Sapaad vs. iConnect shows that Sapaad scores higher in usability for ease of use, setup & support. iConnect scores higher in meets requirements, ease of admin, but Sapaad has the best scores overall for system usability.
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