Retail Pro vs. Sapaad: Which is Best? - Wheelhouse

Retail Pro vs. Sapaad: Which is Best?

Retail Pro vs. Sapaad Best Overall: Sapaad

In our comparison of Retail Pro vs. Sapaad, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Retail Pro Quick Info
WH Score:
7.5
Pricing Score:
7.4
Feature Score:
7.1
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
Sapaad Quick Info
WH Score:
8.6
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

Retail Pro Pricing
Price Range
Contact Us

* Vendor does not share prices.

Sapaad Pricing
Sapaad Cloud POS & Restaurant Management System
$49.99
per month

Features

Retail Pro Features
  • Order/Delivery Management
  • Menu Management
  • Tip Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Social Media
  • Billing Model Management
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • QR Payment
  • Custom Workflows
  • Visa
Sapaad Features
  • Order/Delivery Management
  • Menu Management
  • Tip Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Social Media
  • Billing Model Management
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • QR Payment
  • Custom Workflows
  • Visa

Pros & Cons

Retail Pro Pros & Cons
Pros
  • Retail Pro is a fast and efficient billing software
  • The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.
Cons
  • Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database
  • .
Sapaad Pros & Cons
Pros
  • Nothing major other than the inventory program.
Cons
  • No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time.

Reviews

Retail Pro Reviews
Top Favorable Review
G
Garnett
Reviewed on Jul 2, 2021

Retail Pro helps me with stock inventory count, billing, and keeping track of all inventory records. Learning how to handle Retail Pro has made me appreciate its functionality even more."

Retail Pro is a fast and efficient billing software. The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.

I have been using Retail Pro for 5 years, and I have no complaints. It has been consistently amazing.

Top Critical Review
A
Anita
Reviewed on Jul 2, 2021

Retail Pro serves as a complete point of sale system, facilitating efficient employee privilege management based on authority levels. It generates detailed reports and enables speedy sales registration, making it suitable for both department stores and boutiques.

Staff can easily apply discounts within their authorized limits. When stores have sales, prices can be updated to different price levels and scheduled for activation on specific dates.

Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database.

Sapaad Reviews
Top Favorable Review
K
Kristie
Reviewed on Jul 2, 2021

A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.

Nothing major other than the inventory program

Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.

Top Critical Review
M
Matthew
Reviewed on Jul 2, 2021

The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.

Third party integrations and online ordering system

No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time

Alternatives

Retail Pro Alternatives
Sapaad Alternatives
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Retail Pro vs. Sapaad: Detailed Comparison

Retail Pro vs. Sapaad Top Ratings & Reviews: Sapaad

In our rating and review comparison of Retail Pro vs. Sapaad, Sapaad has 7 user reviews and Retail Pro has 5. The average star rating for Sapaad is 4.14 while Retail Pro has an average rating of 4. Sapaad has more positive reviews than Retail Pro. Comparing Retail Pro vs. Sapaad reviews, Sapaad has stronger overall reviews.

Retail Pro vs. Sapaad Best Features & Functionality: Sapaad

Retail Pro vs. Sapaad both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Management, Supported Channels, Payment Options, Payment Partners, Device Management, Supported Devices/Hardware, Customizable Items, Collaboration Tools, Call Management & Administration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of Retail Pro vs. Sapaad, Sapaad offers more of the most popular features and tools than Retail Pro.

Retail Pro vs. Sapaad Best Pricing: Sapaad

In our pricing comparison of Retail Pro vs. Sapaad, Sapaad's pricing starts at $49.99/month and is more affordable compared to Sapaad's starting cost of $49.99/month.

Retail Pro vs. Sapaad Best Usability: Sapaad

Our comparison of Retail Pro vs. Sapaad shows that Sapaad scores higher in usability for ease of use, meets requirements. Retail Pro scores higher in setup & support, quality of support, ease of admin, but Sapaad has the best scores overall for system usability.

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