Retail Pro vs. iConnect: Which is Best? - Wheelhouse

Retail Pro vs. iConnect: Which is Best?

Retail Pro vs. iConnect Best Overall: iConnect

In our comparison of Retail Pro vs. iConnect, iConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Retail Pro Quick Info
WH Score:
7.5
Pricing Score:
7.4
Feature Score:
7.1
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
iConnect Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
8.7
Usability Score:
8.3
Company Size:Small Business, Mid Market
Platforms:

Pricing

Retail Pro Pricing
Price Range
Contact Us

* Vendor does not share prices.

iConnect Pricing
Small
Free
per month
Medium
Free
per month
Large
Free
per month
Enterprise
Contact Us

Features

Retail Pro Features
  • Order/Delivery Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Credit Cards
  • Gift Cards
  • Social Media
  • Billing Model Management
  • Custom Workflows
  • Digital Menu Boards
  • Workflow Management
  • Sales Analytics
  • Multiple Location Management
  • Storage
  • Work Offline
iConnect Features
  • Order/Delivery Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Credit Cards
  • Gift Cards
  • Social Media
  • Billing Model Management
  • Custom Workflows
  • Digital Menu Boards
  • Workflow Management
  • Sales Analytics
  • Multiple Location Management
  • Storage
  • Work Offline

Pros & Cons

Retail Pro Pros & Cons
Pros
  • Retail Pro is a fast and efficient billing software
  • The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.
Cons
  • Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database
  • .
iConnect Pros & Cons
Pros
  • The reports provided are many, looking for items when calling a client is simple.
Cons
  • Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.

Reviews

Retail Pro Reviews
Top Favorable Review
G
Garnett
Reviewed on Jul 2, 2021

Retail Pro helps me with stock inventory count, billing, and keeping track of all inventory records. Learning how to handle Retail Pro has made me appreciate its functionality even more."

Retail Pro is a fast and efficient billing software. The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.

I have been using Retail Pro for 5 years, and I have no complaints. It has been consistently amazing.

Top Critical Review
A
Anita
Reviewed on Jul 2, 2021

Retail Pro serves as a complete point of sale system, facilitating efficient employee privilege management based on authority levels. It generates detailed reports and enables speedy sales registration, making it suitable for both department stores and boutiques.

Staff can easily apply discounts within their authorized limits. When stores have sales, prices can be updated to different price levels and scheduled for activation on specific dates.

Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database.

iConnect Reviews
Top Favorable Review
C
Colleen
Reviewed on Jul 2, 2021

This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.

The reports provided are many, looking for items when calling a client is simple.

Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

We want to move to another software, but since they have every past data of ours, moving is quite hard for us.

Multistore options are obtainable, the reports are great.

Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.

Alternatives

Retail Pro Alternatives
iConnect Alternatives
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Retail Pro vs. iConnect: Detailed Comparison

Retail Pro vs. iConnect Top Ratings & Reviews: Retail Pro

In our rating and review comparison of Retail Pro vs. iConnect, Retail Pro has 5 user reviews and iConnect has 4. The average star rating for Retail Pro is 4 while iConnect has an average rating of 3.25. Retail Pro has more positive reviews than iConnect. Comparing Retail Pro vs. iConnect reviews, Retail Pro has stronger overall reviews.

Retail Pro vs. iConnect Best Features & Functionality: iConnect

Retail Pro vs. iConnect both offer a strong set of features and functionality including Inventory Management, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Retail Pro vs. iConnect, iConnect offers more of the most popular features and tools than Retail Pro.

Retail Pro vs. iConnect Best Pricing: iConnect

In our pricing comparison of Retail Pro vs. iConnect, iConnect's pricing starts at Free/month and is more affordable compared to iConnect's starting cost of Free/month.

Retail Pro vs. iConnect Best Usability: iConnect

Our comparison of Retail Pro vs. iConnect shows that iConnect scores higher in usability for meets requirements, ease of admin. Retail Pro scores higher in ease of use, setup & support, quality of support, but iConnect has the best scores overall for system usability.

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