Phonexa vs. Vantage CX: Which is Best? - Wheelhouse

Phonexa vs. Vantage CX: Which is Best?

Phonexa vs. Vantage CX Best Overall: Phonexa

In our comparison of Phonexa vs. Vantage CX, Phonexa is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Phonexa Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.3
Usability Score:
8.9
Company Size:All Sizes
Platforms:
Vantage CX Quick Info
WH Score:
5.9
Pricing Score:
6.2
Feature Score:
5.7
Usability Score:
5.5
Company Size:All Sizes
Platforms:

Pricing

Phonexa Pricing
Lite Suite
$100
per month
Premium Suite
$500
per month
Enterprise Suite
$1000
per month
Custom
Contact Us
Vantage CX Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Phonexa Features
  • Product Tour/Demo
  • Case Management
  • Pipeline Management
  • Suppression List Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Returns/Refunds Management
  • Loyalty Program Management
  • ROI Reports
  • Geocoding
  • Performance Evaluations
  • Call Analytics
  • Objectives & Key Results (OKRs)
  • Lead and Opportunity Tracking
  • Behavioral Analytics
Vantage CX Features
  • Product Tour/Demo
  • Case Management
  • Pipeline Management
  • Suppression List Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Returns/Refunds Management
  • Loyalty Program Management
  • ROI Reports
  • Geocoding
  • Performance Evaluations
  • Call Analytics
  • Objectives & Key Results (OKRs)
  • Lead and Opportunity Tracking
  • Behavioral Analytics

Pros & Cons

Phonexa Pros & Cons
Pros
    Cons
      Vantage CX Pros & Cons
      Pros
        Cons

          Reviews

          Phonexa Reviews
          Top Favorable Review
          E
          Elijah
          Reviewed on Jul 2, 2021

          As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.

          Top Critical Review
          J
          John
          Reviewed on Jul 2, 2021

          Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.

          Vantage CX Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          Phonexa Alternatives
          8.7
          8.6
          Vantage CX Alternatives
          8.7
          8.6
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          Phonexa vs. Vantage CX: Detailed Comparison

          Phonexa vs. Vantage CX Top Ratings & Reviews: Phonexa

          In our rating and review comparison of Phonexa vs. Vantage CX, Phonexa has 8 user reviews and Vantage CX has 0. The average star rating for Phonexa is 5 while Vantage CX has an average rating of 0.0. Phonexa has more positive reviews than Vantage CX. Comparing Phonexa vs. Vantage CX reviews, Phonexa has stronger overall reviews.

          Phonexa vs. Vantage CX Best Features & Functionality: Phonexa

          Phonexa vs. Vantage CX both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Phone System Features, Call Management & Administration, Call Routing Types, Language & Speech, Workflow Automation, User Calls-to-Action, Conferencing Capabilities, Presenter Controls, Accounting Features, Cash Flow Management, Collaboration Tools, File Management, Project Management Features, Appointments/Scheduling, Data Management, Content Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Third-Party Integrations, Governance, Risk, & Compliance (GRC), Compliance Accreditations, After-Sales Service, Supported Devices/Hardware. In our feature comparison of Phonexa vs. Vantage CX, Phonexa offers more of the most popular features and tools than Vantage CX.

          Phonexa vs. Vantage CX Best Pricing: Vantage CX

          In our pricing comparison of Phonexa vs. Vantage CX, Vantage CX's pricing starts at N/A/month and is more affordable compared to Vantage CX's starting cost of N/A/month.

          Phonexa vs. Vantage CX Best Usability: Phonexa

          Our comparison of Phonexa vs. Vantage CX shows that Phonexa scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Vantage CX scores higher in , but Phonexa has the best scores overall for system usability.

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