In our comparison of Phonexa vs. Sugar Market, Phonexa is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.
Lead behavior and funneling leads to sales become more visible with it.
The features are great. The tech team is very supportive and responsive.
It needs to be integrated with new age requirements.
Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.
It has a steep learning curve. The team is trying to make it better by all means. They have added many new things.
Customer support is ready to work on improvement continuously.
The interface is clunky and not user-friendly.
As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.
Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.
Lead behavior and funneling leads to sales become more visible with it.
The features are great. The tech team is very supportive and responsive.
It needs to be integrated with new age requirements.
It has a steep learning curve. The team is trying to make it better by all means. They have added many new things.
Customer support is ready to work on improvement continuously.
The interface is clunky and not user-friendly.
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In our rating and review comparison of Phonexa vs. Sugar Market, Phonexa has 8 user reviews and Sugar Market has 22. The average star rating for Phonexa is 5 while Sugar Market has an average rating of 4.04. Phonexa has more positive reviews than Sugar Market. Comparing Phonexa vs. Sugar Market reviews, Phonexa has stronger overall reviews.
Phonexa vs. Sugar Market both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Phone System Features, Accounting Features, Call Management & Administration, Call Routing Types, Cash Flow Management, Language & Speech, Workflow Automation, User Calls-to-Action, Conferencing Capabilities, Presenter Controls, Collaboration Tools, File Management, Project Management Features, Appointments/Scheduling, Data Management, Content Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Third-Party Integrations, Governance, Risk, & Compliance (GRC), Compliance Accreditations, After-Sales Service, Supported Devices/Hardware. In our feature comparison of Phonexa vs. Sugar Market, Phonexa offers more of the most popular features and tools than Sugar Market.
In our pricing comparison of Phonexa vs. Sugar Market, Sugar Market's pricing starts at Free/month and is more affordable compared to Sugar Market's starting cost of Free/month.
Our comparison of Phonexa vs. Sugar Market shows that Phonexa scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. Sugar Market scores higher in setup & support, quality of support, but Phonexa has the best scores overall for system usability.
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