Ortto vs. Sugar Market: Which is Best? - Wheelhouse

Ortto vs. Sugar Market: Which is Best?

Ortto vs. Sugar Market Best Overall: Ortto

In our comparison of Ortto vs. Sugar Market, Ortto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Ortto Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.0
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Sugar Market Quick Info
WH Score:
8.0
Pricing Score:
7.2
Feature Score:
7.4
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:

Pricing

Ortto Pricing
Startup/NFP
Contact Us
Professional
$509
per month
Business
$849
per month
Enterprise
$1699
per month
Sugar Market Pricing
Sugar Market - Marketing Automation
Free
per month

Features

Ortto Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Account Management
  • A/B Testing
  • Web Analytics
  • Revenue Reports
  • Dashboard
  • Case Studies
  • Behavioral Analytics
  • Engagement Analytics
  • Lead Scoring
  • Audience Analytics
  • User Tracking
  • Virtual Event Planning
Sugar Market Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Account Management
  • A/B Testing
  • Web Analytics
  • Revenue Reports
  • Dashboard
  • Case Studies
  • Behavioral Analytics
  • Engagement Analytics
  • Lead Scoring
  • Audience Analytics
  • User Tracking
  • Virtual Event Planning

Pros & Cons

Ortto Pros & Cons
Pros
  • All the customization features you’d think of are in this software, integration with other SaaS services is possible.
Cons
  • It is partially intuitive, to understand how to perform nearly anything in the software you must be an advanced user.
Sugar Market Pros & Cons
Pros
  • The features are great
  • The tech team is very supportive and responsive.
Cons
  • The interface is clunky and not user-friendly.

Reviews

Ortto Reviews
Top Favorable Review
L
Leon
Reviewed on Jul 2, 2021

Non-technical staff can understand the client’s journey and email marketing thanks to this simple to use software, Autopilot.

All the customization features you’d think of are in this software, integration with other SaaS services is possible.

Preview and the actual email are completely disparate.

Top Critical Review
M
Marty
Reviewed on Jul 2, 2021

Getting good benefits and excellent aid.

You don’t have to repeatedly do the same marketing tasks as the software provides a large amount of reports, value and functionality. You can instantly send SMS campaigns or emails.

It is partially intuitive, to understand how to perform nearly anything in the software you must be an advanced user.

Sugar Market Reviews
Top Favorable Review
J
Judith
Reviewed on Jul 2, 2021

Lead behavior and funneling leads to sales become more visible with it.

The features are great. The tech team is very supportive and responsive.

It needs to be integrated with new age requirements.

Top Critical Review
J
Joann
Reviewed on Jul 2, 2021

It has a steep learning curve. The team is trying to make it better by all means. They have added many new things.

Customer support is ready to work on improvement continuously.

The interface is clunky and not user-friendly.

Alternatives

Ortto Alternatives
8.7
8.6
Sugar Market Alternatives
8.7
8.6
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Ortto vs. Sugar Market: Detailed Comparison

Ortto vs. Sugar Market Top Ratings & Reviews: Ortto

In our rating and review comparison of Ortto vs. Sugar Market, Ortto has 22 user reviews and Sugar Market has 22. The average star rating for Ortto is 4.59 while Sugar Market has an average rating of 4.04. Ortto has more positive reviews than Sugar Market. Comparing Ortto vs. Sugar Market reviews, Ortto has stronger overall reviews.

Ortto vs. Sugar Market Best Features & Functionality: Ortto

Ortto vs. Sugar Market both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Supported Channels, Chat/IM Management, Collaboration Tools, Drag-and-Drop Builders/Designers, Customizable Items, Data Management, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, Integration Options, After-Sales Service, Supported Technologies, Limits. In our feature comparison of Ortto vs. Sugar Market, Ortto offers more of the most popular features and tools than Sugar Market.

Ortto vs. Sugar Market Best Pricing: Sugar Market

In our pricing comparison of Ortto vs. Sugar Market, Sugar Market's pricing starts at Free/month and is more affordable compared to Sugar Market's starting cost of Free/month.

Ortto vs. Sugar Market Best Usability: Ortto

Our comparison of Ortto vs. Sugar Market shows that Ortto scores higher in usability for ease of use, meets requirements, learning curve, setup & support. Sugar Market scores higher in quality of support, ease of admin, but Ortto has the best scores overall for system usability.

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