Ortto vs. Sailthru: Which is Best? - Wheelhouse

Ortto vs. Sailthru: Which is Best?

Ortto vs. Sailthru Best Overall: Ortto

In our comparison of Ortto vs. Sailthru, Ortto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Ortto Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.0
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Sailthru Quick Info
WH Score:
8.1
Pricing Score:
7.4
Feature Score:
7.6
Usability Score:
7.6
Company Size:Small Business, Mid Market
Platforms:

Pricing

Ortto Pricing
Startup/NFP
Contact Us
Professional
$509
per month
Business
$849
per month
Enterprise
$1699
per month
Sailthru Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Ortto Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Account Management
  • A/B Testing
  • Web Analytics
  • Revenue Reports
  • Dashboard
  • Case Studies
  • Behavioral Analytics
  • Engagement Analytics
  • Lead Scoring
  • Audience Analytics
  • User Tracking
  • Virtual Event Planning
Sailthru Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Account Management
  • A/B Testing
  • Web Analytics
  • Revenue Reports
  • Dashboard
  • Case Studies
  • Behavioral Analytics
  • Engagement Analytics
  • Lead Scoring
  • Audience Analytics
  • User Tracking
  • Virtual Event Planning

Pros & Cons

Ortto Pros & Cons
Pros
  • All the customization features you’d think of are in this software, integration with other SaaS services is possible.
Cons
  • It is partially intuitive, to understand how to perform nearly anything in the software you must be an advanced user.
Sailthru Pros & Cons
Pros
  • Customer service is great , email optimization and continues to improve based on customers' feedbacks.
Cons
  • The absence of API support for seamless integration with external systems adds complexity to this process, making it more challenging than anticipated.

Reviews

Ortto Reviews
Top Favorable Review
L
Leon
Reviewed on Jul 2, 2021

Non-technical staff can understand the client’s journey and email marketing thanks to this simple to use software, Autopilot.

All the customization features you’d think of are in this software, integration with other SaaS services is possible.

Preview and the actual email are completely disparate.

Top Critical Review
M
Marty
Reviewed on Jul 2, 2021

Getting good benefits and excellent aid.

You don’t have to repeatedly do the same marketing tasks as the software provides a large amount of reports, value and functionality. You can instantly send SMS campaigns or emails.

It is partially intuitive, to understand how to perform nearly anything in the software you must be an advanced user.

Sailthru Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

Sailthru is an ESP that pays close attention to what its users have to say and adapts its platform as a result. It offers exceptional customer service and CSMs, as well as great email optimization and testing capabilities. Dynamic customization might be challenging to utilize, and reporting can be a bit tedious.

Customer service is great , email optimization and continues to improve based on customers' feedbacks

The reporting is a little cumbersome and use of dynamic personalization was a bit difficult.

Top Critical Review
L
Laurel
Reviewed on Jul 2, 2021

From automated email servers to batch and flash mailings, Sailthru empowers our email team to streamline operations. The platform's capabilities have proven invaluable in delivering personalized emails to diverse lists, eliminating the need for manual composition.

The platform's ability to capture crucial details such as preferences, email interactions, purchase patterns, and more contributes to building long-term connections and, ultimately, sustained profitability.

The absence of API support for seamless integration with external systems adds complexity to this process, making it more challenging than anticipated.

Alternatives

Ortto Alternatives
8.7
8.6
Sailthru Alternatives
8.7
8.6
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Ortto vs. Sailthru: Detailed Comparison

Ortto vs. Sailthru Top Ratings & Reviews: Ortto

In our rating and review comparison of Ortto vs. Sailthru, Ortto has 22 user reviews and Sailthru has 14. The average star rating for Ortto is 4.59 while Sailthru has an average rating of 4.07. Ortto has more positive reviews than Sailthru. Comparing Ortto vs. Sailthru reviews, Ortto has stronger overall reviews.

Ortto vs. Sailthru Best Features & Functionality: Ortto

Ortto vs. Sailthru both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Supported Channels, Chat/IM Management, Collaboration Tools, Drag-and-Drop Builders/Designers, Customizable Items, Data Management, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, Integration Options, After-Sales Service, Supported Technologies, Limits. In our feature comparison of Ortto vs. Sailthru, Ortto offers more of the most popular features and tools than Sailthru.

Ortto vs. Sailthru Best Pricing: Sailthru

In our pricing comparison of Ortto vs. Sailthru, Sailthru's pricing starts at N/A/month and is more affordable compared to Sailthru's starting cost of N/A/month.

Ortto vs. Sailthru Best Usability: Ortto

Our comparison of Ortto vs. Sailthru shows that Ortto scores higher in usability for ease of use, learning curve, setup & support, quality of support. Sailthru scores higher in meets requirements, ease of admin, but Ortto has the best scores overall for system usability.

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