Lightspeed vs. TouchSuite: Which is Best? - Wheelhouse

Lightspeed vs. TouchSuite: Which is Best?

Lightspeed vs. TouchSuite Best Overall: Lightspeed

In our comparison of Lightspeed vs. TouchSuite, Lightspeed is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
TouchSuite Quick Info
WH Score:
6.1
Pricing Score:
6.2
Feature Score:
5.9
Usability Score:
5.7
Company Size:All Sizes
Platforms:

Pricing

Lightspeed Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us
TouchSuite Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Google Pay
  • Apple Pay
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Health & Safety
TouchSuite Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Google Pay
  • Apple Pay
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Health & Safety

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • There is a lack of complexity though in using the software in terms of using the tabs
  • There is a tab/layaway function we used as a workaround but not meant for this purpose.
TouchSuite Pros & Cons
Pros
    Cons

      Reviews

      Lightspeed Reviews
      Top Favorable Review
      M
      Martin
      Reviewed on Jul 2, 2021

      Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

      Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

      The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

      Top Critical Review
      S
      Shalonda
      Reviewed on Jul 2, 2021

      Vend helped us get the business going when our budget was very limited. Setup and operation were very easy and if there were more functions we would have used those too. But we had to switch to a more expensive software reluctantly. But Vend was very helpful in most aspects of the business.

      Vend is a user-friendly and great help for us in our start-up phase in our brewery. We use Vend at a retail store and taproom bar for about six months.

      There is a lack of complexity though in using the software in terms of using the tabs. There is a tab/layaway function we used as a workaround but not meant for this purpose.

      TouchSuite Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Lightspeed Alternatives
      TouchSuite Alternatives
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      Lightspeed vs. TouchSuite: Detailed Comparison

      Lightspeed vs. TouchSuite Top Ratings & Reviews: Lightspeed

      In our rating and review comparison of Lightspeed vs. TouchSuite, Lightspeed has 463 user reviews and TouchSuite has 0. The average star rating for Lightspeed is 4.44 while TouchSuite has an average rating of 0.0. Lightspeed has more positive reviews than TouchSuite. Comparing Lightspeed vs. TouchSuite reviews, Lightspeed has stronger overall reviews.

      Lightspeed vs. TouchSuite Best Features & Functionality: Lightspeed

      Lightspeed vs. TouchSuite both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Workflow Automation, Reporting & Analytics, Third-Party Integrations, After-Sales Service. In our feature comparison of Lightspeed vs. TouchSuite, Lightspeed offers more of the most popular features and tools than TouchSuite.

      Lightspeed vs. TouchSuite Best Pricing: TouchSuite

      In our pricing comparison of Lightspeed vs. TouchSuite, TouchSuite's pricing starts at N/A/month and is more affordable compared to TouchSuite's starting cost of N/A/month.

      Lightspeed vs. TouchSuite Best Usability: Lightspeed

      Our comparison of Lightspeed vs. TouchSuite shows that Lightspeed scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. TouchSuite scores higher in , but Lightspeed has the best scores overall for system usability.

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