Lightspeed vs. Shopify: Which is Best? - Wheelhouse

Lightspeed vs. Shopify: Which is Best?

Lightspeed vs. Shopify Best Overall: Shopify

In our comparison of Lightspeed vs. Shopify, Shopify is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Shopify Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:

Pricing

Lightspeed Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us
Shopify Pricing
Basic
$19
per month
Shopify
$49
per month
Advanced
$299
per month
Plus
$2300
per month

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Abandoned Shopping Cart Follow-Up
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Visa
  • Mastercard
  • American Express
  • Google Pay
Shopify Features
  • Item Tracking & Traceability
  • Abandoned Shopping Cart Follow-Up
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Visa
  • Mastercard
  • American Express
  • Google Pay

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • There is a lack of complexity though in using the software in terms of using the tabs
  • There is a tab/layaway function we used as a workaround but not meant for this purpose.
Shopify Pros & Cons
Pros
  • I think it’s the best app in the market.
Cons
  • Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.

Reviews

Lightspeed Reviews
Top Favorable Review
M
Martin
Reviewed on Jul 2, 2021

Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

Top Critical Review
S
Shalonda
Reviewed on Jul 2, 2021

Vend helped us get the business going when our budget was very limited. Setup and operation were very easy and if there were more functions we would have used those too. But we had to switch to a more expensive software reluctantly. But Vend was very helpful in most aspects of the business.

Vend is a user-friendly and great help for us in our start-up phase in our brewery. We use Vend at a retail store and taproom bar for about six months.

There is a lack of complexity though in using the software in terms of using the tabs. There is a tab/layaway function we used as a workaround but not meant for this purpose.

Shopify Reviews
Top Favorable Review
D
Dale
Reviewed on Jul 2, 2021

This is perfect software for smaller businesses.

I think it’s the best app in the market.

Sometimes the shipping information is not correct.

Top Critical Review
I
Ileana
Reviewed on Jul 2, 2021

Shopify is an excellent solution for creating an online store.

Shopify is a good solution for creating an online store. They provide various plugins which they refer to as apps. These apps provide real value for money as they are less costly with the most benefits. There is a free plan provided by most of them. When compared to WordPress(WooCommerce) it is easier to understand it. The themes are very impressive and some are free. Moreover, they also provide lots of material for beginners. I learned most of the things about Shopify through this. Managing the store is easy through this free app. Another added advantage of Shopify when compared to WordPress with WooCommerce is that these apps are available for iOS and Android too. Also, the users get user coupons for advertising and Google Adwords provided a coupon of $200 USD when I had used it once previously. The customer service is also excellent whether through phone, chat Twitter, or email. The representatives are very knowledgeable and well trained and provide answers to almost all queries. The service is round the clock and they are prompt in providing the service.

Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.

Alternatives

Lightspeed Alternatives
Shopify Alternatives
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Lightspeed vs. Shopify: Detailed Comparison

Lightspeed vs. Shopify Top Ratings & Reviews: Shopify

In our rating and review comparison of Lightspeed vs. Shopify, Shopify has 538 user reviews and Lightspeed has 463. The average star rating for Shopify is 4.58 while Lightspeed has an average rating of 4.44. Shopify has more positive reviews than Lightspeed. Comparing Lightspeed vs. Shopify reviews, Shopify has stronger overall reviews.

Lightspeed vs. Shopify Best Features & Functionality: Lightspeed

Lightspeed vs. Shopify both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Management, Payment Options, Cash Flow Management, Workflow Automation, Reporting & Analytics, Supported Channels, Supported Devices/Hardware, Customizable Items, Third-Party Integrations, After-Sales Service, Drag-and-Drop Builders/Designers. In our feature comparison of Lightspeed vs. Shopify, Lightspeed offers more of the most popular features and tools than Shopify.

Lightspeed vs. Shopify Best Pricing: Shopify

In our pricing comparison of Lightspeed vs. Shopify, Shopify's pricing starts at $19/month and is more affordable compared to Lightspeed's starting cost of $119/month.

Lightspeed vs. Shopify Best Usability: Lightspeed

Our comparison of Lightspeed vs. Shopify shows that Lightspeed scores higher in usability for ease of use, setup & support, quality of support. Shopify scores higher in meets requirements, learning curve, ease of admin, but Lightspeed has the best scores overall for system usability.

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