In our comparison of Lightspeed vs. iConnect, Lightspeed is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.
Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.
This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.
The reports provided are many, looking for items when calling a client is simple.
Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.
Terrible client care service
Has a rather clean GUI
Horrible backend, terrible support, etc.
We want to move to another software, but since they have every past data of ours, moving is quite hard for us.
Multistore options are obtainable, the reports are great.
Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.
Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.
Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.
Terrible client care service
Has a rather clean GUI
Horrible backend, terrible support, etc.
This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.
The reports provided are many, looking for items when calling a client is simple.
Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.
We want to move to another software, but since they have every past data of ours, moving is quite hard for us.
Multistore options are obtainable, the reports are great.
Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.
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In our rating and review comparison of Lightspeed vs. iConnect, Lightspeed has 430 user reviews and iConnect has 4. The average star rating for Lightspeed is 4.46 while iConnect has an average rating of 3.25. Lightspeed has more positive reviews than iConnect. Comparing Lightspeed vs. iConnect reviews, Lightspeed has stronger overall reviews.
Lightspeed vs. iConnect both offer a strong set of features and functionality including Inventory Management, Customer Management, Campaign Types, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Lightspeed vs. iConnect, iConnect offers more of the most popular features and tools than Lightspeed.
In our pricing comparison of Lightspeed vs. iConnect, iConnect's pricing starts at Free/month and is more affordable compared to iConnect's starting cost of Free/month.
Our comparison of Lightspeed vs. iConnect shows that iConnect scores higher in usability for meets requirements, ease of admin. Lightspeed scores higher in ease of use, learning curve, setup & support, quality of support, but iConnect has the best scores overall for system usability.
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