In our comparison of Lavu vs. Sapaad, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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-Icons are well proportioned.
-Well organized.
-Easy to use.
-Lots of categories to pick.
-Clocking in and out is a breeze.
Signing process is difficult.
A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.
Nothing major other than the inventory program
Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.
LAVU was useful at first. But after I encountered one problem after the other, it's no longer worth it.
The price was the one that drew me into this product as it was right within my budget. But after using it for a short time, I realized that purchasing it was a huge mistake. A complete waste of money and time.
Their "development team" is 100% useless. Seriously, don't even bother reaching out to them as you will only waste your time and effort. They will not solve your problem also if you rub it on their faces.
Aside from their poor customer service, some of the most critical functions don't work correctly as well. The Discounting System feature is terrible, the back-end software does not work the way it's supposed to, and the reporting functions are quite limited. A BIG SHAME.
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
Third party integrations and online ordering system
No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time
-Icons are well proportioned.
-Well organized.
-Easy to use.
-Lots of categories to pick.
-Clocking in and out is a breeze.
Signing process is difficult.
LAVU was useful at first. But after I encountered one problem after the other, it's no longer worth it.
The price was the one that drew me into this product as it was right within my budget. But after using it for a short time, I realized that purchasing it was a huge mistake. A complete waste of money and time.
Their "development team" is 100% useless. Seriously, don't even bother reaching out to them as you will only waste your time and effort. They will not solve your problem also if you rub it on their faces.
Aside from their poor customer service, some of the most critical functions don't work correctly as well. The Discounting System feature is terrible, the back-end software does not work the way it's supposed to, and the reporting functions are quite limited. A BIG SHAME.
A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.
Nothing major other than the inventory program
Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
Third party integrations and online ordering system
No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time
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In our rating and review comparison of Lavu vs. Sapaad, Sapaad has 7 user reviews and Lavu has 17. The average star rating for Sapaad is 4.14 while Lavu has an average rating of 2.70. Sapaad has more positive reviews than Lavu. Comparing Lavu vs. Sapaad reviews, Sapaad has stronger overall reviews.
Lavu vs. Sapaad both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Management, Supported Channels, Payment Options, Payment Partners, Device Management, Supported Devices/Hardware, Customizable Items, Collaboration Tools, Call Management & Administration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of Lavu vs. Sapaad, Sapaad offers more of the most popular features and tools than Lavu.
In our pricing comparison of Lavu vs. Sapaad, Sapaad's pricing starts at 0/month and is more affordable compared to Sapaad's starting cost of 0/month.
Our comparison of Lavu vs. Sapaad shows that Sapaad scores higher in usability for ease of use, setup & support. Lavu scores higher in meets requirements, learning curve, quality of support, ease of admin, but Sapaad has the best scores overall for system usability.
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