In our comparison of FreshBooks vs. Vertex, Vertex is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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For me as an independent video producer, FreshBooks has changed the game. Although switching from desktop software to their web-based platform was a success in and of itself, its simplicity and attention to small businesses, like mine, is what makes it truly magical.
Feature rich, easy invoicing, customization
Interface is not good enough
Vertex has excellent customization options, however gaining the required customizations might be laborious and time-consuming. Vertex automates tax rate and rule adjustments to aid with sales tax management and returns preparation issues.
Customizable software, effective sales tax management process, workflow automation
Configuration process is complex and time-consuming
FreshBooks was the epitome of ease and speed for invoicing! Invoicing was simple to create and send, and it was made much easier by service integrations. We had to switch platforms regrettably since they removed the ticket module, which allowed us to easily turn tickets into invoices—a process we needed.
User friendly, wide range of third party integration, simplified processes
Discontinued the ticketing modules
While Vertex's customer support is subpar, its automated tax calculations on invoices and sales orders are a huge advantage. Vertex also eliminates the need to spend time and effort manually updating new US tax regulations.
Tax workflow automation, legal compliance
Support team not helpful
For me as an independent video producer, FreshBooks has changed the game. Although switching from desktop software to their web-based platform was a success in and of itself, its simplicity and attention to small businesses, like mine, is what makes it truly magical.
Feature rich, easy invoicing, customization
Interface is not good enough
FreshBooks was the epitome of ease and speed for invoicing! Invoicing was simple to create and send, and it was made much easier by service integrations. We had to switch platforms regrettably since they removed the ticket module, which allowed us to easily turn tickets into invoices—a process we needed.
User friendly, wide range of third party integration, simplified processes
Discontinued the ticketing modules
Vertex has excellent customization options, however gaining the required customizations might be laborious and time-consuming. Vertex automates tax rate and rule adjustments to aid with sales tax management and returns preparation issues.
Customizable software, effective sales tax management process, workflow automation
Configuration process is complex and time-consuming
While Vertex's customer support is subpar, its automated tax calculations on invoices and sales orders are a huge advantage. Vertex also eliminates the need to spend time and effort manually updating new US tax regulations.
Tax workflow automation, legal compliance
Support team not helpful
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In our rating and review comparison of FreshBooks vs. Vertex, Vertex has 19 user reviews and FreshBooks has 11. The average star rating for Vertex is 4 while FreshBooks has an average rating of 3.90. Vertex has more positive reviews than FreshBooks. Comparing FreshBooks vs. Vertex reviews, Vertex has stronger overall reviews.
FreshBooks vs. Vertex both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Exemption Certificate Management, Inventory Management, Reporting & Analytics, Payment Options, Workflow Automation, File Management, Signature Management, Signature Types, Appointments/Scheduling, Reminders/Alerts, Data Management, Data Migration, Systems/Administrative, Integration Options, Third-Party Integrations, Supported Technologies, Compliance Accreditations, After-Sales Service, Governance, Risk, & Compliance (GRC). In our feature comparison of FreshBooks vs. Vertex, Vertex offers more of the most popular features and tools than FreshBooks.
In our pricing comparison of FreshBooks vs. Vertex, Vertex's pricing starts at N/A/month and is more affordable compared to Vertex's starting cost of N/A/month.
Our comparison of FreshBooks vs. Vertex shows that Vertex scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. FreshBooks scores higher in , but Vertex has the best scores overall for system usability.
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