BenchMarkONE vs. Phonexa: Which is Best? - Wheelhouse

BenchMarkONE vs. Phonexa: Which is Best?

BenchMarkONE vs. Phonexa Best Overall: Phonexa

In our comparison of BenchMarkONE vs. Phonexa, Phonexa is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

BenchMarkONE Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Phonexa Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.3
Usability Score:
8.9
Company Size:All Sizes
Platforms:

Pricing

BenchMarkONE Pricing
Lite
Free
per month
Pro
Free
per month
Agencies
Contact Us
Phonexa Pricing
Lite Suite
$100
per month
Premium Suite
$500
per month
Enterprise Suite
$1000
per month
Custom
Contact Us

Features

BenchMarkONE Features
  • Pipeline Management
  • Discount/Promotion Management
  • Virtual Event Planning
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Minutes
  • International Minutes
  • IP PBX
  • Social Analytics
  • A/B Testing
  • Dashboard
  • Email Reports
  • Campaign Monitoring
  • Authentication Reports
Phonexa Features
  • Pipeline Management
  • Discount/Promotion Management
  • Virtual Event Planning
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Minutes
  • International Minutes
  • IP PBX
  • Social Analytics
  • A/B Testing
  • Dashboard
  • Email Reports
  • Campaign Monitoring
  • Authentication Reports

Pros & Cons

BenchMarkONE Pros & Cons
Pros
  • This program can be implemented quickly
  • My team and I are very happy with its performance.
Cons
  • Overwhelming amount of features, some aspects need improvement, difficulty achieving specific results in email builder, image quality issues, limited customization options for Pop-Ups and Landing pages, lackluster spam filters.
Phonexa Pros & Cons
Pros
    Cons

      Reviews

      BenchMarkONE Reviews
      Top Favorable Review
      K
      Katherine
      Reviewed on Jul 2, 2021

      This program can be implemented quickly. My team and I are very happy with its performance.

      It’s a little more expensive compared to other similar programs available on the market.

      Top Critical Review
      L
      Lenora
      Reviewed on Jul 2, 2021

      I consider BenchMarkONE to be an extremely feature-rich and user-friendly tool. It is excellent at efficiently classifying contacts using a variety of classification techniques. Among the best features are the extensive email analytics and the powerful email builder with coding options and templates. Even though accessing the plethora of tools can occasionally be difficult, the new Pop-Ups and Landing pages improve outreach capabilities. This problem is lessened by useful resources like articles and tutorials, but there is still need for development in several areas, such as consistent image quality and reaching desired email builder results. There should be additional options for Pop-Up customization. BenchMarkONE is still quite helpful for small firms who require analytics, email production, and contact management in spite of these difficulties.

      User-friendly, extensive features, detailed email statistics, fantastic email builder with templates and coding options, new features with Pop-Ups and Landing pages.

      Overwhelming amount of features, some aspects need improvement, difficulty achieving specific results in email builder, image quality issues, limited customization options for Pop-Ups and Landing pages, lackluster spam filters.

      Phonexa Reviews
      Top Favorable Review
      E
      Elijah
      Reviewed on Jul 2, 2021

      As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.

      Top Critical Review
      J
      John
      Reviewed on Jul 2, 2021

      Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.

      Alternatives

      BenchMarkONE Alternatives
      8.7
      8.6
      Phonexa Alternatives
      8.7
      8.6
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      BenchMarkONE vs. Phonexa: Detailed Comparison

      BenchMarkONE vs. Phonexa Top Ratings & Reviews: Phonexa

      In our rating and review comparison of BenchMarkONE vs. Phonexa, Phonexa has 8 user reviews and BenchMarkONE has 25. The average star rating for Phonexa is 5 while BenchMarkONE has an average rating of 4.48. Phonexa has more positive reviews than BenchMarkONE. Comparing BenchMarkONE vs. Phonexa reviews, Phonexa has stronger overall reviews.

      BenchMarkONE vs. Phonexa Best Features & Functionality: Phonexa

      BenchMarkONE vs. Phonexa both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Phone System Features, Call Management & Administration, Call Routing Types, Language & Speech, Workflow Automation, User Calls-to-Action, Conferencing Capabilities, Presenter Controls, Accounting Features, Cash Flow Management, Collaboration Tools, File Management, Project Management Features, Appointments/Scheduling, Data Management, Content Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Third-Party Integrations, Governance, Risk, & Compliance (GRC), Compliance Accreditations, After-Sales Service, Supported Devices/Hardware. In our feature comparison of BenchMarkONE vs. Phonexa, Phonexa offers more of the most popular features and tools than BenchMarkONE.

      BenchMarkONE vs. Phonexa Best Pricing: Phonexa

      In our pricing comparison of BenchMarkONE vs. Phonexa, Phonexa's pricing starts at $100/month and is more affordable compared to Phonexa's starting cost of $100/month.

      BenchMarkONE vs. Phonexa Best Usability: Phonexa

      Our comparison of BenchMarkONE vs. Phonexa shows that Phonexa scores higher in usability for meets requirements, learning curve, quality of support. BenchMarkONE scores higher in ease of use, setup & support, ease of admin, but Phonexa has the best scores overall for system usability.

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