Basecamp vs. TestRail: Which is Best? - Wheelhouse

Basecamp vs. TestRail: Which is Best?

Basecamp vs. TestRail Best Overall: Basecamp

In our comparison of Basecamp vs. TestRail, Basecamp is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Basecamp Quick Info
WH Score:
9.0
Pricing Score:
8.5
Feature Score:
9.2
Usability Score:
8.1
Company Size:All Sizes
Platforms:
TestRail Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
7.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Basecamp Pricing
Basecamp
$15
per user / per month
Basecamp Pro Unlimited
Contact Us
TestRail Pricing
TestRail Professional Cloud
$34
per year
TestRail Professional Server
$69
per year
TestRail Enterprise Cloud
$1905
per year
TestRail Enterprise Server
$3600
per year

Features

Basecamp Features
  • Workflow Management
  • Project Prioritization
  • Review/Approval Management
  • Request Management
  • Escalation Management
  • Scope Management
  • Portfolio Management
  • Job Costing
  • Resource Planning
  • Create Tasks
  • Assign Tasks
  • Share Tasks
  • Scrum
  • Test Cases
  • Test Runs
TestRail Features
  • Workflow Management
  • Project Prioritization
  • Review/Approval Management
  • Request Management
  • Escalation Management
  • Scope Management
  • Portfolio Management
  • Job Costing
  • Resource Planning
  • Create Tasks
  • Assign Tasks
  • Share Tasks
  • Scrum
  • Test Cases
  • Test Runs

Pros & Cons

Basecamp Pros & Cons
Pros
  • The projects are made simple and easy.
Cons
  • Uploading is very slow
  • Basecamp is a useful app but only for those who know how to use it and are a real hard worker
  • It may be frustrating otherwise
  • More tutorials should be there to guide people.
TestRail Pros & Cons
Pros
  • I really like how easy it is to use, and how it helps me maintain my test assets
  • It's also great that it can integrate with other tools and has features like SAML Single Sign-On (SSO) that let me use my preferred identity provider
  • The customizable email notifications are also handy, and I appreciate the ability to configure backup windows and do on-demand restores for cloud instances
  • The project administration features are also really advanced, and I'm happy with the enhanced API performance
  • Plus, the enterprise-grade support and personalized 1:1 Enterprise Expert training are amazing.
Cons
  • The reporting feature could be better and more focused on business needs.

Reviews

Basecamp Reviews
Top Favorable Review
B
Brenda
Reviewed on Jul 2, 2021

The projects are made simple and easy.

Basecamp knows what to do and how to do.

Top Critical Review
T
Theresa
Reviewed on Jul 2, 2021

It improves the workflow by bringing more clarity in the team. The notification board and self-saving system are outstanding. Before that, I was feeling devastated when there’s a sudden issue and all my work was gone. It is a robust software which has everything to offer which a PM product should do.

Uploading is very slow. Basecamp is a useful app but only for those who know how to use it and are a real hard worker. It may be frustrating otherwise. More tutorials should be there to guide people.

TestRail Reviews
Top Favorable Review
M
Marsha
Reviewed on Jul 2, 2021

I use it to assess the quality of my products and analyze release data from the past. And the SAML Single Sign-On (SSO) feature, audit logs, customizable email notifications, configurable backup and restore for cloud instances, advanced project administration, enhanced API performance (for cloud instances), enterprise-grade support, and personalized 1:1 Enterprise Expert training have all been extremely helpful in achieving these goals.

I really like how easy it is to use, and how it helps me maintain my test assets. It's also great that it can integrate with other tools and has features like SAML Single Sign-On (SSO) that let me use my preferred identity provider. The customizable email notifications are also handy, and I appreciate the ability to configure backup windows and do on-demand restores for cloud instances. The project administration features are also really advanced, and I'm happy with the enhanced API performance. Plus, the enterprise-grade support and personalized 1:1 Enterprise Expert training are amazing.

The reporting feature could be better and more focused on business needs.

Top Critical Review
M
Marsha
Reviewed on Jul 2, 2021

I use it to assess the quality of my products and analyze release data from the past. And the SAML Single Sign-On (SSO) feature, audit logs, customizable email notifications, configurable backup and restore for cloud instances, advanced project administration, enhanced API performance (for cloud instances), enterprise-grade support, and personalized 1:1 Enterprise Expert training have all been extremely helpful in achieving these goals.

I really like how easy it is to use, and how it helps me maintain my test assets. It's also great that it can integrate with other tools and has features like SAML Single Sign-On (SSO) that let me use my preferred identity provider. The customizable email notifications are also handy, and I appreciate the ability to configure backup windows and do on-demand restores for cloud instances. The project administration features are also really advanced, and I'm happy with the enhanced API performance. Plus, the enterprise-grade support and personalized 1:1 Enterprise Expert training are amazing.

The reporting feature could be better and more focused on business needs.

Alternatives

Basecamp Alternatives
TestRail Alternatives
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Basecamp vs. TestRail: Detailed Comparison

Basecamp vs. TestRail Top Ratings & Reviews: Basecamp

In our rating and review comparison of Basecamp vs. TestRail, Basecamp has 107 user reviews and TestRail has 3. The average star rating for Basecamp is 4.42 while TestRail has an average rating of 4.33. Basecamp has more positive reviews than TestRail. Comparing Basecamp vs. TestRail reviews, Basecamp has stronger overall reviews.

Basecamp vs. TestRail Best Features & Functionality: Basecamp

Basecamp vs. TestRail both offer a strong set of features and functionality including Project Management Features, Resource Management, Project Management Methodology, Software Development Lifecycle (SDLC) Integrations, Customizable Items, Collaboration Tools, File Management, Conferencing Capabilities, Chat/IM Management, Appointments/Scheduling, Cash Flow Management, Chart Types, Reporting & Analytics, Customer Management, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Governance, Risk, & Compliance (GRC), After-Sales Service, Business Units/Areas Covered. In our feature comparison of Basecamp vs. TestRail, Basecamp offers more of the most popular features and tools than TestRail.

Basecamp vs. TestRail Best Pricing: Basecamp

In our pricing comparison of Basecamp vs. TestRail, Basecamp's pricing starts at $15/month and is more affordable compared to TestRail's starting cost of $34/month.

Basecamp vs. TestRail Best Usability: TestRail

Our comparison of Basecamp vs. TestRail shows that TestRail scores higher in usability for ease of use, meets requirements. Basecamp scores higher in learning curve, setup & support, quality of support, ease of admin, but TestRail has the best scores overall for system usability.

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