In our comparison of Avalara vs. Xero, Avalara is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
A user-friendly cloud-based accounting program with numerous integrations with other company tools is called Xero. It is especially advantageous for small organizations that have remote workers or several offices. Xero is user-friendly and simple to teach people to use, which is why I prefer it. It also features multi-level controls and superb time-tracking capabilities. Multiple rate cards and better tool integration would enhance the projects module, though.
Role-based access control, 1099 tracking, time tracking capabilities, easy to use, cloud-based application
Reduced functionality on projects module, limited third-party integration
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Accounting software that is comparatively simple to use for inexperienced company directors is called Xero. Businesses that are registered for VAT may find advantages in its capabilities, which include reporting and management of VAT. However, using the search tool can be tedious due to its poor quality.
Easy to use, minimal training required, VAT returns management, efficient transaction management, insightful reports
Ineffective search feature
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
A user-friendly cloud-based accounting program with numerous integrations with other company tools is called Xero. It is especially advantageous for small organizations that have remote workers or several offices. Xero is user-friendly and simple to teach people to use, which is why I prefer it. It also features multi-level controls and superb time-tracking capabilities. Multiple rate cards and better tool integration would enhance the projects module, though.
Role-based access control, 1099 tracking, time tracking capabilities, easy to use, cloud-based application
Reduced functionality on projects module, limited third-party integration
Accounting software that is comparatively simple to use for inexperienced company directors is called Xero. Businesses that are registered for VAT may find advantages in its capabilities, which include reporting and management of VAT. However, using the search tool can be tedious due to its poor quality.
Easy to use, minimal training required, VAT returns management, efficient transaction management, insightful reports
Ineffective search feature
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In our rating and review comparison of Avalara vs. Xero, Xero has 3 user reviews and Avalara has 16. The average star rating for Xero is 4.33 while Avalara has an average rating of 3.56. Xero has more positive reviews than Avalara. Comparing Avalara vs. Xero reviews, Xero has stronger overall reviews.
Avalara vs. Xero both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Exemption Certificate Management, Inventory Management, Workflow Automation, Reporting & Analytics, Payment Options, File Management, Data Migration, Systems/Administrative, Third-Party Integrations, Identity and Access Management (IAM), Disaster Recovery. In our feature comparison of Avalara vs. Xero, Avalara offers more of the most popular features and tools than Xero.
In our pricing comparison of Avalara vs. Xero, Xero's pricing starts at $15/month and is more affordable compared to Xero's starting cost of $15/month.
Our comparison of Avalara vs. Xero shows that Avalara scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Xero scores higher in ease of admin, but Avalara has the best scores overall for system usability.
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