In our comparison of Avalara vs. PlanGuru, Avalara is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The versatility of PlanGuru is certainly commendable. Offering both Desktop and Web/Mobile apps ensures accessibility across various platforms, catering to different user preferences. Also, the app boasts an intuitive user interface and provides a smooth user experience.
Effective for business planning and management needs.
It would make sense if PlanGuru explored the possibility of offering an open-source alternative or a similar solution.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
PlanGuru's live updates are excellent: Modifying data instantaneously displays updated totals, which is a significant advancement over cumbersome spreadsheets. The ongoing requirement to re-import monthly data, however, is a significant burden.
Real-time adjustments, automatic calculations, flexible
Data import
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
The versatility of PlanGuru is certainly commendable. Offering both Desktop and Web/Mobile apps ensures accessibility across various platforms, catering to different user preferences. Also, the app boasts an intuitive user interface and provides a smooth user experience.
Effective for business planning and management needs.
It would make sense if PlanGuru explored the possibility of offering an open-source alternative or a similar solution.
PlanGuru's live updates are excellent: Modifying data instantaneously displays updated totals, which is a significant advancement over cumbersome spreadsheets. The ongoing requirement to re-import monthly data, however, is a significant burden.
Real-time adjustments, automatic calculations, flexible
Data import
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In our rating and review comparison of Avalara vs. PlanGuru, PlanGuru has 12 user reviews and Avalara has 16. The average star rating for PlanGuru is 4.25 while Avalara has an average rating of 3.56. PlanGuru has more positive reviews than Avalara. Comparing Avalara vs. PlanGuru reviews, PlanGuru has stronger overall reviews.
Avalara vs. PlanGuru both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Exemption Certificate Management, Payment Options, Inventory Management, File Management, Workflow Automation, Reporting & Analytics, Data Migration, Systems/Administrative, Third-Party Integrations, Identity and Access Management (IAM), Disaster Recovery. In our feature comparison of Avalara vs. PlanGuru, Avalara offers more of the most popular features and tools than PlanGuru.
In our pricing comparison of Avalara vs. PlanGuru, PlanGuru's pricing starts at Free/month and is more affordable compared to PlanGuru's starting cost of Free/month.
Our comparison of Avalara vs. PlanGuru shows that Avalara scores higher in usability for meets requirements, learning curve, ease of admin. PlanGuru scores higher in ease of use, setup & support, quality of support, but Avalara has the best scores overall for system usability.
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