In our comparison of Avalara vs. BILL AP & AR, Avalara is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
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The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
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In our rating and review comparison of Avalara vs. BILL AP & AR, Avalara has 16 user reviews and BILL AP & AR has 0. The average star rating for Avalara is 3.56 while BILL AP & AR has an average rating of 0.0. Avalara has more positive reviews than BILL AP & AR. Comparing Avalara vs. BILL AP & AR reviews, Avalara has stronger overall reviews.
Avalara vs. BILL AP & AR both offer a strong set of features and functionality including Accounting Features, Payment Options, Payment Partners, Workflow Automation, Reporting & Analytics, Expense Management, Budget Management, Customizable Items, Reminders/Alerts, Drag-and-Drop Builders/Designers, Systems/Administrative, Integration Options, Third-Party Integrations, Supported Technologies, Compliance Accreditations, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Governance, Risk, & Compliance (GRC). In our feature comparison of Avalara vs. BILL AP & AR, BILL AP & AR offers more of the most popular features and tools than Avalara.
In our pricing comparison of Avalara vs. BILL AP & AR, BILL AP & AR's pricing starts at $45/month and is more affordable compared to BILL AP & AR's starting cost of $45/month.
Our comparison of Avalara vs. BILL AP & AR shows that Avalara scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. BILL AP & AR scores higher in , but Avalara has the best scores overall for system usability.
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